Installation of Endpoint Security for Android (G DATA Business Solutions Version 15.4+)
Preliminary Information
These instructions apply to our Business Solutions from version 15.4.x upwards. Older G DATA Android apps must be uninstalled before installation!
The necessity of reinstalling the G DATA Endpoint Security Android app, in order to connect to the cloud-based G DATA Mobile Device Management, could not be avoided for technical reasons.
| Please note the port overview and firewall rules and whitelist the necessary host if required! |
Installation
Adding devices in the G DATA Mobile Device Management
G DATA Endpoint Security Android can be installed under two scenarios.
In the first scenario, the administrator has the device locally available for installation purposes. In the second scenario, the administrator does not have the device at hand.
In both cases, the administrator first determines for which profile (for MES partners also for which client) the device to be installed is intended and creates a corresponding QR code. Several devices can also be added at the same time in one work step, since the QR code created by the administrator does not contain any device-specific information. The QR code contains license data, profile assignments and, if applicable, client information. Thus, all devices of a client with the same profile can be installed using the same QR code.
Installation scenario 1: The device is present
| Step | Action |
|---|---|
1. |
Open the G DATA Administrator. |
2. |
Log in to G DATA Administrator with an authorized Windows user (administrator rights) or a user stored in G DATA user management. |
3. |
Switch to the Clients object in the object selection. |
4. |
Choose the Android object in the object selection. To display G DATA Mobile Device Management in the module area, G DATA Management Server must connect to our cloud server. To do so, it needs your license data (username and password). If you receive error messages at this point, please check that your credentials are correctly stored in G DATA Management Server. |
5. |
Click Add new device. |
6. |
Choose the desired profile. |
7. |
Click Start. |
8. |
Choose On-Site installation. |
9. |
You will now see 2 QR codes. Scan the first (left) code with your Android device. This will take you directly to our G DATA Endpoint Security Android app in the Google Play Store. |
10. |
On the device, click Install in the Play Store now. |
11. |
After the installation, open G DATA Endpoint Security Android. |
12. |
Enter a freely selectable device alias in the designated field. This alias name is used by the administrator to uniquely identify and assign the device in G DATA Mobile Device Management. |
13. |
Scan the second (right) QR code via the camera icon or enter the activation code displayed below the QR code in the designated field. |
14. |
Click Connect. |
15. |
Make the necessary settings that will now be prompted. These requested settings are explained in detail within the app. Here you can find the exact permissions, required for the correct operation of G DATA Endpoint Security Android. Here you can find further information about our Malware Information Initiative. |
16. |
Your device is now protected and is already synchronized with G DATA Mobile Device Management. |
17. |
If you have several clients with Android devices in your system, repeat the steps for each client. |
Installation scenario 2: The device is not present
| Step | Action |
|---|---|
1. |
Open the G DATA Administrator. |
2. |
Log in to G DATA Administrator with an authorized Windows user (administrator rights) or a user stored in G DATA user management. |
3. |
Switch to the Clients object in the object selection. |
4. |
Choose the Android object in the object selection. To display G DATA Mobile Device Management in the module area, G DATA Management Server must connect to our cloud server. To do so, it needs your license data (username and password). If you receive error messages at this point, please check that your credentials are correctly stored in G DATA Management Server. |
5. |
Click Add new device. |
6. |
Choose the desired profile. |
7. |
Click Start. |
8. |
Choose Remote installation. |
9. |
You will now see 2 QR codes. Scan the first (left) code with your Android device. This will take you directly to our G DATA Endpoint Security Android app in the Google Play Store. |
10. |
Once a user has performed the instructions, you will see the device on the status page of your G DATA Mobile Device Management. |