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Awareness

    • G DATA Awareness Trainings
      • The 3-Level-System
        • Manage learners
          • Create learners
          • Deactivate learners
          • Delete learners
          • Upgrade the license
          • Assign learners to the 3-Level-System
        • Manage learning content
          • Enroll learners in courses
          • Enroll waitlisted learners in courses
          • Assign learners to a learning plan
          • Remove a learner’s assignment to a learning plan
          • How can learners review their knowledge?
          • How do I add my own content?
        • Reports and certificates
          • Overview of reports
          • View a report preview
          • Download a report as a CSV or Excel file
          • View learners’ certificates
      • Learning plans for Non-Desk-Worker
        • Manage learners
          • Create learners
          • Deactivate learners
          • Delete learners
          • Upgrade the license
          • Assign Non-Desk-Worker content to learners
        • Manage learning content
          • Enroll learners in courses
          • Enroll waitlisted learners in courses
          • Assign learners to a learning plan
          • Remove a learner’s assignment to a learning plan
          • How can learners review their knowledge?
          • How do I add my own content?
        • Reports and certificates
          • Overview of reports
          • View a report preview
          • Download a report as a CSV or Excel file
          • View learners’ certificates
      • Self-managed learning plans
        • Manage learners
          • Create learners
          • Deactivate learners
          • Delete learners
          • Upgrade the license
        • Manage learning content
          • Enroll learners in courses
          • Enroll waitlisted learners in courses
          • Assign learners to a learning plan
          • Remove a learner’s assignment to a learning plan
          • How can learners review their knowledge?
        • Reports and certificates
          • Overview of reports
          • View a report preview
          • Download a report as a CSV or Excel file
          • View learners’ certificates
    • Frequently Asked Questions (FAQ) and useful information about G DATA Awareness Trainings
      • FAQs about the 3-Level-System
    • What is the 3-Level-System?
    • Who are the learning plans for Non-Desk-Worker intended for?
    • What are self-managed learning plans?
  • Awareness
  • Frequently Asked Questions (FAQ) and useful information about G DATA Awareness Trainings

G DATA Security Awareness Trainings

Frequently Asked Questions (FAQ)

Here you will find frequently asked questions and other useful information about the G DATA Security Awareness Trainings.

  • How often are the courses on the platform updated?

  • How can I find out which and how many courses learners have already completed?

  • How can I find out how many learners have never logged into the system?

  • What are Awareness Booster courses?

  • How can I send emails to my users?

  • Can courses / learning plans be configured with different start dates / durations?

  • What happens to deleted users / how long do they appear in reports?

Questions about the three-level system

Here are some questions specifically about the three-level system.

  • Where can I find the courses purchased as add-on packages in the three-level system?

  • Learners were migrated to the three-level system; where can they find their previous learning plans?

  • Learners were migrated to the three-level system; where can they find their previous certificates?

View learners’ certificates FAQs about the 3-Level-System

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