Where can users find their previous certificates after being migrated to the 3-level system?
| These instructions apply to existing Customers who completed our training before the current 3-level system was introduced. |
Certificates earned through the existing learning plan remain available on the learning platform. In the user menu, course certificates are accessible under "My activities" > "Courses". Under "My activities" > "Learning plans", the completion certificate for the entire learning plan is also available. Course certificates and the completion certificate can be downloaded directly by clicking them.
As a general best practice, we recommend downloading all records and saving them in a suitable location.