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G DATA Mail Protection

    • Latest Information
    • Setup Guide
    • Product Information for G DATA Mail Protection
      • Glossary
      • Licenses
      • Latest News
      • Setup Guide
      • G DATA Mail Protection Product Description
    • Guides
      • Register G DATA Mail Protection as an enterprise application in the Microsoft Entra admin center
      • Grant G DATA Mail Protection the permissions required for full functionality
      • Assign a certificate to G DATA Mail Protection
      • Add the Microsoft Exchange Online environment to be monitored in the G DATA Web Portal
      • Create connectors and a mail flow rule
      • Change your domain’s MX record
      • Add MIME types and URLs to the allowlist directly from quarantine
      • Customize the email template
    • Frequently Asked Questions
      • Which mail servers is G DATA Mail Protection optimized for?
      • Why do I need to create a connector and a mail flow rule in Microsoft Exchange Online?
      • Connector and mail flow rule setup notes: What should I consider?
      • What is a rescan?
      • Why do emails already marked as spam appear in the log again?
      • In which languages can G DATA Mail Protection be administered in the G DATA Web Portal?
      • Which firewall ports need to be open?
      • How does search work in the G DATA Mail Protection Web Portal?
      • Outlook message redirection: Emails are not arriving in the mailbox. What should I consider?
      • Emails from specific senders are not arriving, although all other emails work without issues. What could cause this?
      • How can I sign in to the G DATA Web Portal if I purchased G DATA Mail Protection as an add-on module for my business solution?
    • Navigating the G DATA Web Portal for G DATA Mail Protection
      • Dashboard
      • Activity Logs
      • Quarantine
      • Settings
        • Mail Server Settings
        • Users
        • Configure filters
        • Quarantine Settings
        • Import and export settings
    • Contact Information
    • Related topic: G DATA Web Portal Administration
    • Related topic: G DATA Managed XDR
  • G DATA Mail Protection
  • Contact Information

G DATA Exchange Mail Security

G DATA Business Support contact information

Our G DATA Business Support team is available to assist you with questions and problems:

Germany: +49 234 9762-901 (German landline number)

Austria: +43 800 400-360

Switzerland: +41 435 501-448

Email: business-support@gdata.de

Import and export settings Related topic: G DATA Web Portal Administration

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