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G DATA Mail Protection

    • Current information
    • Setup guide
    • Information about the product G DATA 365 | Mail Protection
      • Glossary
      • Licenses
      • Latest news
      • Setup guide
      • Product description G DATA 365 | Mail Protection
    • Guides
      • Register G DATA 365 | Mail Protection in the Microsoft Entra Center as an enterprise application
      • Grant G DATA 365 | Mail Protection the permissions required for full operation
      • Assign a certificate to G DATA 365 | Mail Protection
      • Add the Microsoft Exchange Online instance to be monitored in the G DATA Web-Portal
      • Create connectors and a rule
      • Change your domain’s MX record
      • Add MIME types and URLs to the allowlist directly from the quarantine
      • Customize the email template
    • FAQ
      • Which mail servers is G DATA 365 | Mail Protection optimized for?
      • Why must I create a connector and a rule in Microsoft Exchange Online?
      • Notes for setting up the connector and the rule. What must be considered?
      • What is a rescan?
      • Why does email that has already been marked as spam appear again in the log?
      • In which languages can G DATA 365 | Mail Protection be administered in the G DATA Web-Portal?
      • Which required open ports must be considered?
      • How does search work in the G DATA Web-Portal for G DATA 365 | Mail Protection?
      • Outlook forwarding: Email does not arrive in the mailbox. What must be considered?
      • Email from specific senders does not arrive, although all other email works without issues. What could be the reason?
      • How can I log in to the G DATA Web-Portal if I purchased G DATA 365 | Mail Protection as an add-on module for my business solution?
    • Navigation within the G DATA Web-Portal for the product G DATA 365 | Mail Protection
      • The Dashboard
      • Logs
      • Quarantine
      • Settings
        • Mail Server Settings
        • Users
        • Configure filters
        • Quarantine settings
        • Import and export settings
    • Contact details
    • Related topic: Administration of the G DATA Web-Portal
    • Related topic: G DATA 365 | Managed EDR
  • G DATA Mail Protection
  • FAQ

G DATA 365 | Mail Protection

Answers to frequently asked questions

  • Which mail servers is G DATA 365 | Mail Protection optimized for?

  • Why do I need to create a connector and a rule in Microsoft Exchange Online?

  • Notes on setting up the connector and the rule. What must be considered?

  • What is a rescan?

  • Why do emails already marked as spam appear again in the log?

  • In which languages can G DATA 365 | Mail Protection be administered in G DATA Web Portal?

  • Which open ports do I need to consider?

  • How does search work in the G DATA 365 | Mail Protection web portal?

  • Users have set up email forwarding in Outlook. These emails do not arrive in the mailbox. What must be considered?

  • Emails from individual senders do not arrive, even though all other emails work without issues. What could be the reason?

  • How can I log in to G DATA Web Portal if I have purchased G DATA 365 | Mail Protection as an add-on module for my business solution?

Customize the email template Which mail servers is G DATA 365 | Mail Protection optimized for?

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