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G DATA Mail Protection

    • Latest Information
    • Setup Guide
    • Product Information for G DATA Mail Protection
      • Glossary
      • Licenses
      • Latest News
      • Setup Guide
      • G DATA Mail Protection Product Description
    • Guides
      • Register G DATA Mail Protection as an enterprise application in the Microsoft Entra admin center
      • Grant G DATA Mail Protection the permissions required for full functionality
      • Assign a certificate to G DATA Mail Protection
      • Add the Microsoft Exchange Online environment to be monitored in the G DATA Web Portal
      • Create connectors and a mail flow rule
      • Change your domain’s MX record
      • Add MIME types and URLs to the allowlist directly from quarantine
      • Customize the email template
    • Frequently Asked Questions
      • Which mail servers is G DATA Mail Protection optimized for?
      • Why do I need to create a connector and a mail flow rule in Microsoft Exchange Online?
      • Connector and mail flow rule setup notes: What should I consider?
      • What is a rescan?
      • Why do emails already marked as spam appear in the log again?
      • In which languages can G DATA Mail Protection be administered in the G DATA Web Portal?
      • Which firewall ports need to be open?
      • How does search work in the G DATA Mail Protection Web Portal?
      • Outlook message redirection: Emails are not arriving in the mailbox. What should I consider?
      • Emails from specific senders are not arriving, although all other emails work without issues. What could cause this?
      • How can I sign in to the G DATA Web Portal if I purchased G DATA Mail Protection as an add-on module for my business solution?
    • Navigating the G DATA Web Portal for G DATA Mail Protection
      • Dashboard
      • Activity Logs
      • Quarantine
      • Settings
        • Mail Server Settings
        • Users
        • Configure filters
        • Quarantine Settings
        • Import and export settings
    • Contact Information
    • Related topic: G DATA Web Portal Administration
    • Related topic: G DATA Managed XDR
  • G DATA Mail Protection
  • Frequently Asked Questions

G DATA Mail Protection

Answers to frequently asked questions

  • Which mail servers is G DATA Mail Protection optimized for?

  • Why do I need to create a connector and a rule in Microsoft Exchange Online?

  • Guidelines for configuring the connector and the rule. What should I consider?

  • What is a rescan?

  • Why do emails already marked as spam appear in the activity log again?

  • In which languages can G DATA Mail Protection be managed in G DATA Web Portal?

  • What outbound firewall permissions are required?

  • How does the search in the G DATA Mail Protection web portal work?

  • Users have set up email redirection in Outlook. These emails do not arrive in the mailbox. What should I consider?

  • Emails from certain senders do not arrive, although all other emails work without issues. What could be causing this?

  • How can I log in to G DATA Web Portal if I purchased G DATA Mail Protection as an add-on to my business security solution?

Customize the email template Which mail servers is G DATA Mail Protection optimized for?

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