G DATA Mail Protection
Users
This page lists all imported mailbox records.
Configuring Individual Users
Click a user’s row to open the user’s details view.
You can configure the following settings for this user:
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Mailbox Scans:
Automatic mailbox scans (rescans and scans of internal emails between employees) are enabled for all users by default.
To exclude a user’s mailbox from mailbox scans, disable these functions here. -
External Email Scans:
Once email delivery through G DATA Mail Protection has been configured, all incoming emails for the mailboxes are scanned by G DATA Mail Protection.
To exclude a user’s mailbox from this incoming email scan, disable the scan here. -
Status Notifications
If you have enabled Status Notifications in the quarantine settings, all users are notified about their filtered emails in quarantine.
You can disable these notifications for individual users here.
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In this context, note the icons in the If notification delivery is enabled globally in the quarantine settings, a green check mark indicates that notification delivery is enabled in the individual user’s configuration, while a red exclamation mark indicates that it is disabled. Grayed-out icons indicate that notification delivery is not enabled globally. In this case, NO notification emails are sent, regardless of individual settings!
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Configuring Multiple Users
You can apply any of the settings described in the previous section to multiple users at once. Select the checkboxes next to the desired usernames and select the desired action from the drop-down menu under the three dots:
Scanning Individual Users' Mailboxes
In addition to automatic rescans, you can manually scan emails from the last 14 days in the mailboxes of one or more recipients here.
Click the magnifying-glass icon
in a mailbox’s row
to manually scan emails from the last 14 days for one recipient.
Once the scan is complete, the results are displayed, and individual operations are also recorded in the log. There you can see which emails are associated with Detections.
Show screenshot
| Only one scan job can run at a time. If you receive the error Alert "A mail server is already being scanned", you can open the active scan job using the Show running scans button. |
To scan multiple recipients' mailboxes, select the checkboxes next to the desired mailboxes. Start the job to scan all selected mailboxes using the three-dot menu above the last column. The dots appear there as soon as you select a checkbox.
