G DATA 365 | Mail Protection
Instructions for setting up the connector and the rule. What must be observed?
By creating the rule, you intervene in the message flow. It is important that when you set up this e-mail does not run into the void.
The rule recognizes from the domain you have entered that an e-mail is to be sent via the outbound connector to the G DATA 365 | Mail Protection. As soon as the e-mail has been transferred to the connector, it is delivered to your Microsoft Exchange Online. Microsoft Exchange Online no longer asks whether the e-mail has been accepted by G DATA 365 | Mail Protection.
The rule may therefore only be enabled,
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if the mail server is available in the G DATA 365 | Mail Protection
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and all domains that you have put into the rule are active in G DATA 365 | Mail Protection under Settings→Server.
Otherwise, the incoming e-mails will be lost.
Please note the following factors:
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If compliance with the above points is ensured, it is no longer necessary to change the MX record. If you cannot ensure that
this procedure is always followed, changing the MX record directly in G DATA 365 | Mail Protection can minimize the risk of e-mail losses.
But beware! Incorrectly configured DNS can also lead the loss of e-mails!