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G DATA XDR

    • Product Information: G DATA XDR
      • Product Description
      • User’s Obligation to Cooperate
      • Securing the G DATA Web-Portal Against Unauthorized Access
      • Current Information
      • Technical Information
      • Important Information for Handling Exclusions
      • Cyber Protection Features
      • Glossary
      • Contact
    • Navigation in the G DATA Web-Portal
      • Exclusions
      • Alerts
        • The Alerts Detail Page
        • Detailed Information in the Alert Graph
      • Quarantine
      • Endpoints: Installation and Management
      • Organization Units
        • Selecting Organization Units
      • The Profile of the Logged-in User
      • Users
      • Roles
        • Granting Permissions and Managing Permissions Within Roles
    • Guides
      • Moving an Endpoint to Another Organization Unit
      • Creating Exclusions
      • Restoring an Artifact
      • Important Information for Creating Exclusions
      • Installing the Agent on a Microsoft Windows System
      • Uninstalling the Agent from a Microsoft Windows System
      • Installing the Agent on Linux
      • Uninstalling the Agent on Linux
      • Installing the Agent on macOS
      • Uninstalling the Agent on macOS
      • Deploying the G DATA Agent for VDI machines
      • Configuring the G DATA Agent (Cross-Platform)
      • Moving an Endpoint to Another Organization Unit
      • Controlling the Use of External Devices
      • Technical Requirements
      • Configuration Options for the G DATA Agent
      • How do I create a secure password, and how do I know whether it is secure?
      • How do I set up two-factor authentication as a user?
    • Frequently Asked Questions
      • Are the communication channels between the agent and the G DATA Cloud Backend secure?
      • I can’t see buttons or settings described in this documentation. What could be the reason?
      • How often is the G DATA Agent updated?
      • Questions about network traffic
      • How can I ensure that a system is protected by G DATA XDR?
      • Why should I not turn off notifications for the G DATA Agent?
      • Defender can no longer be switched to passive mode
      • The G DATA Agent no longer starts (Windows Server 2016)
      • G DATA Agent Freeze When Using SysMon and Wazuh
    • Contact
    • G DATA 365 | Mail Protection
  • G DATA XDR
  • Product Information: G DATA XDR
  • Contact

Technical Support G DATA XDR

Support for G DATA XDR is available to all registered XDR Customers.

Phone: Deutschland: +49 234 9762-901 (German landline number) Österreich: +43 800 400-360 Schweiz: +41 435 501-448

Email: business-support@gdata.de

Glossary Navigation in the G DATA Web-Portal

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