Adding Mobile Devices to Mobile Device Management

There are several ways to add mobile devices to the Mobile Device Management web portal. For Android, fully managed and app-based management are available. iOS and iPadOS devices can be added using profile-based management.

Add device

Fully Managed Installation (Android)

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1

Under "Fully Managed," select the desired profile, then click Add device.

2

A new window opens with a QR code and instructions for the next steps. Read the instructions carefully.

The device must be reset to factory settings for the following process.
Add fully managed device

2a

If you used a domain super-admin account to set up Android Enterprise, you can assign a Managed Google Account to the mobile device at this point.

Account

3

Tap the welcome screen of your reset Android smartphone six times in succession. The language selection opens. Select your preferred language.

Language selection

4

Then scan the QR code with the mobile device and follow the remaining steps on the device.

Scan

5

Connect to a Wi-Fi network of your choice.

6

The required data is then downloaded. After the download is complete, several notices appear. Tap Next on each screen.

Download Belongs to organization Privacy policy Not private

7

Complete the work device checklist. It covers security measures such as the lock screen and granting the permissions required by G DATA Endpoint Security.

At this point, using a PIN or pattern to unlock the device is not permitted for security reasons.

Checklist Endpoint Security permissions

8

Configure Google services.

Google permissions

9

Setup of your mobile device is complete, and it is now managed by G DATA Mobile Device Management.

G DATA Agent Installation (Android)

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1

Under "G DATA Agent," select the desired profile, then click Add device.

2

A new window opens with QR codes. You can start a remote installation or, if you have the mobile device, install it on-site.

3a

If you do not have the mobile device, you can copy the installation steps, including the QR codes, into an email as a template. The person with the device must then complete steps 4–6 below.

Mobile device not on-site

3b

If you have the device on-site, you can start setting it up directly using the QR codes.

Mobile device on-site

4

Scan the first QR code with the mobile device. The Google Play Store opens. Install the selected app (G DATA Endpoint Security).

Installation

5

After installation, scan the second QR code with the mobile device. The G DATA Endpoint Security app opens, where you can enter a device name and the activation code. You can choose any name to make the device easy to find in the device overview.
Scanning the QR code should enter the activation code automatically. If it does not, enter the code shown below the QR code.

Connect MDM and the Endpoint Security app

6

Grant all permissions required for G DATA Endpoint Security to operate on the mobile device. Tap Done to complete setup.

Grant permissions

7

Device setup is complete, and the device appears in the device overview.

Device in the overview

Apple Installation

We recommend putting the Apple mobile device in supervised mode for full protection. Instructions for enabling supervised mode are available here.
Show

1

Under "Apple," select the desired profile, then click Add device.

2

A new window opens with a QR code. You can start a remote installation or, if you have the mobile device, install it on-site.

3a

If you do not have the mobile device, you can copy the installation steps, including the QR code, into an email as a template. The person with the device must then complete steps 4–6 below.

Mobile device not on-site

3b

If you have the device on-site, you can start setting it up directly using the QR code.

Mobile device on-site

4

Scan the QR code with the Apple mobile device. Safari opens. Enter a name for the Apple device in MDM and tap Next.

Connect device

5

Allow the G DATA MDM configuration profile to download.

Download configuration profile Allow configuration profile download Configuration profile downloaded

6

Open Settings and tap Profile Downloaded.

Profile Downloaded in Settings

7

Install the "G DATA MDM" profile and confirm the installation.

Install profile Confirm profile installation

8

You have completed the setup steps on the Apple device, and it appears in the device overview.

Setup complete