Detailed Instructions for Adding an iOS Device to G DATA Mobile Device Management

Before You Begin

These instructions cover the steps performed on the device you are adding if you want to manage it in supervised mode.

To enable supervised mode on an Apple device, you must reset the device to factory settings.

To help avoid losing data and settings during this step, these instructions include a section explaining how to create a backup.

After enabling supervised mode, you can continue setting up your Apple device as described in this article.

Enabling Supervised Mode with a Backup

To create the backup, you need the device you want to back up (Device A) and:

Another iOS device running the same operating system version (Device B).
A Mac with Apple Configurator installed.

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Turn off Find My (Settings → device name at the top → Find My).

Connect Device A to the Mac with a cable.

Open Finder and select the device.

Create a backup.

Then connect Device B and select it in Finder.

Verify that the iOS version on Device B matches the version on Device A, then restore the backup of Device A to Device B. Confirm by selecting "Erase and Restore."

Reset Device B, then set it up until you reach the restore options.

Select "Restore from Mac or PC."

If the connection is not detected automatically, disconnect and reconnect the cable.

Complete the setup on Device B.

Connect Device A and open Apple Configurator.

Select Device A and click Prepare.

Leave manual configuration selected, make sure "Supervise devices" is enabled, and click Next.

Select the option to not enroll in MDM, then click Next.

Leave the default organization selected (even if it is "None") and click Next.

Do not change the configuration. Click Prepare.

Wait for the process to finish.

After the device has been prepared and is in supervised mode, continue setting it up (for example, language, Wi-Fi, security options, Apple ID, and privacy settings). You can now restore the saved backup.

Configure and activate Device A until the restore options appear. Select "Transfer from iPhone."

Place Device B next to Device A and wait for it to be detected. Confirm the transfer, scan the security animation with Device B’s camera, and continue setup. NOTE: Keep the devices close together throughout the transfer.

Complete the process on Device A.

Device A is now in supervised mode and can be enrolled in G DATA Mobile Device Management.

Enabling Supervised Mode Without a Backup

The following instructions explain how to enable supervised mode with Apple Configurator. In addition to the device you are setting up, you need a Mac with Apple Configurator installed.

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1	Connect the iOS device you want to set up to the Mac and open Apple Configurator.
2	Select the device and click Prepare.
3	Leave manual configuration selected, make sure "Supervise devices" is enabled, and click Next.
4	Select the option to not enroll in MDM, then click Next.
5	Leave the default organization selected (even if it is "None") and click Next.
6	Do not change the configuration. Click Prepare.
7	Wait for the process to finish.
8	After the device has been prepared and is in supervised mode, continue setting it up (for example, language, Wi-Fi, security options, Apple ID, and privacy settings).

The device is now in supervised mode and can be enrolled in G DATA Mobile Device Management.