How to reset or change your G DATA password

Operating Systems:







G DATA Total Security

G DATA Antivirus

G DATA Internet Security

G DATA Mobile Security iOS

G DATA Mobile Security Android

This article explains how to reset your G DATA password.

① Go to this G DATA website to reset the password:

② Enter the email address you have on file with us, your G DATA registration number or your G DATA user name.

In our example, we enter the G DATA user name.

You will then receive an e-mail to the email address you have registered with us.

E MAIL  Passwort zuruecksetzen
Reset password

③ Click on the link contained in the email and you will be directed to the page for setting a new password.

E MAIL Bestaetigungsemail Passwort
Link in email

④ Enter your desired password in both fields and click Reset password now.

Your new password must be composed as follows:

  • 8 - 20 characters in length

  • at least one lower case character

  • at least one upper case character

  • at least one special character

  • at least one digit

Passwort Jetzt Zuruecksetzen
Type in new password

Done! Enter your new G DATA password on all necessary devices that you protect with your G DATA software.

How this works is described in these articles depending on the operating system: