G DATA 365 | Managed EDR

Agent

G DATA Software that runs on an endpoint. The agent contains the sensors and communicates with a backend.

Agent ID

A value that uniquely identifies each agent installation regardless of the device name. This enables devices with the same name to be managed in an organisation unit.

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Any type of machine on which the services required for the provision of G DATA product services are executed. These can provide various services such as incident detection, configuration, telemetry, or web interface.

Endpoint

A device with an operating system such as Windows, Linux, Mac, iOS or Android on which a G DATA Agent is installed. This can be a laptop, desktop PC, server or virtual machine, etc. At this time Microsoft Windows is supported. Other operating systems will follow.

Endpoint Sensor

A component (within the agent) that runs on endpoints and can collect events of a certain type. For example, the creation or deletion of processes/files, access to the Windows registry, entries in the event display of the operating system or software uninstallations/installations.

Endpoint Actor

A component (within the agent) that can perform operations on endpoints. Among other things, for example deleting files, terminating processes or preventing their execution and blocking certain networks.

Endpoint Status

The currently measured status of the endpoint reported by the agent’s communication channels, e.g. installed.

Deployment consulting

Technical consultation on migrating your existing solutions to G DATA 365 | Managed EDR (Depending on service level).

Frontend

Any type of user interface that is visible to authorized users.

Kick-off

The kick-off is the first meeting of our {secoperation team} with the responsible project participants in your company.

NIS-2 Directive

NIS Directive stands for "Network and Information Security" Directive.

Onboarding

This refers to the practical implementation of the agreements made during the kick-off or review.

Response Module

This module is included in the G DATA Agents. It provides our G DATA Security Analysts access to the endpoints to analyze and, if possible, resolve the security incident (with the exception of the systems blocked as discussed during onboarding).

Review

In the review, the target profile of your personal G DATA 365 | Managed EDR product is defined on the basis of the findings and agreements from the kick-off, which is then implemented during onboarding.

SetupID

An ID that can be used to assign the G DATA Agents to their organisation unit during installation.

Security Incident

Every alert that occurs on an endpoint is initially an incident and is assigned a unique ID. In some cases, different alerts from different sensors of the agent can be identified as belonging together. In this case, the various alerts are combined into a single incident with one ID.

Threat Intelligence

This refers to everything G DATA knows about, or can associate with a file, a process, a URL or anything similar.