Your G DATA invoice

This article describes the details of your G DATA invoice.

UR Muster

Area 1:

Here you will find your customer number and your invoice number. Please enter these as the purpose of payment for your payments to us. We can also associate your enquiries to our accounting department with this information.

On the invoice date listed, your invoice will be created and usually sent as a PDF attachment by e-mail to your stored e-mail address. Therefore, please always let us know your current email address and your current post office address!

Area 2:

If you have any technical questions, our G DATA Business Support is available for you.

If you have any administrative questions, such as questions about your invoice, please contact our accounting department, which you can reach from Monday to Friday between 9 a.m. and 5 p.m. on +49 (0)234 / 9762 241*. You can alternatively use this contact form for your enquiry: Accounting.

The cost of a call depends on the contract with your telephone provider. Costs for calls from a foreign mobile network can vary considerably.

Area 3:

This is where your G DATA product with the corresponding item number is displayed, which we invoice to you. In addition, the net price (price without VAT), the VAT and subsequently the total amount, which is made up of the net price and the VAT, are indicated. If you use our subscription model, you will receive your invoice automatically at the end of each service period, so that your systems remain seamlessly secured.

The due date mentioned is the date by which we should have received your payment.

The Service Period is the period of time during which you are entitled to regularly obtain current virus signatures and program updates via Internet download by paying your invoice.

Area 4:

n addition to paying by credit card or PayPal, you also have the option of paying your invoice by bank transfer by clicking on this link.

You will find our bank details at Volksbank Bochum-Witten eG with IBAN and BIC on the bottom right of your invoice. Please indicate your customer and invoice number as purpose of payment when making bank transfers to us. This way we can quickly allocate and book your payment.