① Go to this G DATA website to reset the password:
② Enter the email address you have on file with us, your G DATA registration number or your G DATA user name.
In our example, we enter the G DATA user name.
You will then receive an e-mail to the email address you have registered with us.
③ Click on the link contained in the email and you will be directed to the page for setting a new password.
④ Enter your desired password in both fields and click Reset password now.
Your new password must be composed as follows:
8 - 20 characters in length
at least one lower case character
at least one upper case character
at least one special character
at least one digit
Done! Enter your new G DATA password on all necessary devices that you protect with your G DATA software.