G DATA MXDR

For a more detailed, up-to-date list of technical requirements, refer to the service specifications, which you can download here.

If the requirements in this document differ from those in the service specifications under "Agent: System Requirements," use the information in the service specifications.

Technical Information

Minimum system requirements for the G DATA Agent:

  • At least 2 GB of available RAM and 5 GB of free disk space.

  • Windows / Windows Server:

    • CPU architecture: x64 with the SSE3 instruction set or ARM,

    • Windows operating system versions covered by Microsoft extended support,

    • Windows LTSC versions are supported only while covered by mainstream support,

    • Windows 11 for installation on ARM architecture,

    • Microsoft signing certificate.

  • Linux-based systems:

    • CPU architecture: x64 with the SSE3 instruction set,

    • Ubuntu LTS versions covered by the respective vendor’s Standard Support,

    • all Debian versions covered by the respective vendor’s LTS Support,

    • all Red Hat Enterprise Linux (RHEL) versions covered by the respective vendor’s Maintenance Support,

    • Oracle Linux versions covered by the respective vendor’s Premier Support,

    • all SUSE Linux versions starting with version 15 covered by the respective vendor’s LTSS Support.

  • macOS:

    • CPU architecture: 64-bit Intel or Apple Silicon (ARM) CPUs,

    • the current version and the two previous versions,

    • Full Disk Access for all G DATA services,

    • approval of the G DATA network extension for filtering network traffic is required.

Connectivity to the G DATA Cloud

To ensure reliable and timely alerting of events and Incidents, the G DATA Cloud must be reachable and must not be blocked by a firewall. The settings listed below are required for this. It must be ensured that *.gdatasecurity.de and *.gdatasoftware.com can be resolved via DNS and are reachable.

  • Port openings

    • The G DATA agents on the Endpoints must be able to reach the IPs of our backend servers via port TCP/443, IP range 194.156.84.0/22 (194.156.84.0 - 194.156.87.255).

  • Protocols

    • The systems must be able to communicate using the HTTPS:// and WSS:// protocols.

  • TLS