G DATA MXDR Frequently asked questions Do you have any questions? We have compiled answers to the most frequently asked questions here. How will I be informed if an incident is detected? Are the communication channels between the G DATA Agents and the G DATA Cloud Backend secure? I cannot see the buttons or settings described in this documentation. What could be the reason for this? Does G DATA proactively follow up on incidents for which Recommended Actions are available? How often is the G DATA Agent updated? Questions about network traffic How can I ensure that a system is protected by G DATA MXDR? Why should I not turn off notifications from the G DATA Agent? Defender can no longer be put into passive mode The G DATA agent no longer starts (Windows Server 2016) Freeze on systems using Sysmon in conjunction with Wazuh Retracing incidents with the alert graph Administration G DATA Web Portal