G DATA 365 | MXDR

Why should I not turn off notifications from the G DATA Agent?

The G DATA Agent uses the Windows message service. This can cause the Windows message service to ask you if you still want to continue receiving notifications from the G DATA Agent if no messages have been sent from it for a long time.

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You should not disable this under any circumstances. If you disable this, you will no longer receive notifications about potential threats on your system! Additionally, you will not receive notifications in case you are using G DATA Device Control. Unfortunately, it is currently not possible to configure the Windows notification service in a way that this message longer pops up from time to time, but you would still receive important notifications from G DATA Agent.

The G DATA Agent is initially registered in the Windows notification service only after it has sent the first notification. Therefore, if there have never been any detections on your system, and you have not yet received any notifications via the agent if you are using our G DATA Device Control, it will not appear in the overview under "System → Notifications".

Reactivate notifications from the G DATA Agent

If you want to make sure that notifications for G DATA Agent are enabled, you can check this in the system settings. Open the system settings and navigate to "Notifications".

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Notifications

In the app overview, make sure that notifications for the "G DATA Agent" are set to On. If not, enable them.

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Notification app overview