Your G DATA invoice

This article describes the details of your G DATA invoice.

UR Muster

Section 1: Customer reference

Here you will find your customer number and your invoice number. Please enter these as payment reference. You can use this data for inquiries to our accounting support.

On the invoice date listed, your invoice will be created and usually sent as a PDF attachment by e-mail to your stored e-mail address. Therefore, please always let us know your current email address and your current post office address!

Section 2: G DATA contact

If you have any technical questions, our customer support is available for you.

You can use this contact form for administrative enquiries: Accounting.

Section 3: Invoice details

This is where your G DATA product with the corresponding item number is displayed. In addition, the net price (price without VAT), the VAT and subsequently the total amount, which is made up of the net price and the VAT, are indicated. If you use our subscription model, you will receive your invoice automatically at the end of each service period, so that your systems remain seamlessly secured.

The due date mentioned is the date by which we should have received your payment. The Service Period is the period of time during which you are entitled to regularly obtain current virus signatures and program updates via Internet download by paying your invoice.

Section 4: Payment Information

You can use credit card or PayPal Zahlungsoption as Online payment method, or pay by bank transfer. Our bank details are displayed on the bottom right of your invoice. Please indicate your customer and invoice number as purpose of payment when making bank transfers to us. This way we can quickly allocate and book your payment.