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Awareness

    • Instructions and help for learners
      • I have not received a login email, what can I do?
      • Why don’t completed courses show up under "My Activities"?
      • What are Awareness Booster courses?
      • I was switched to the new 3-levels system learning plan, where can I find my previous learning plans?
      • I was switched to the new 3-levels system learning concept, where can I find my previous certificates?
    • Instructions and frequently asked questions for administrators
      • Manage learners
        • Create or deactivate learners
          • Create a learner in the Learning Management System
          • Deactivate a learner in the Learning Management System
          • Extending the license
        • Assign learners to the 3-levels system
          • Switch a learner to the 3-levels system
          • Move multiple learners to the 3-levels system at the same time
          • Switching learners to the 3-levels system when using the SSO SAML 2.0 connection
      • Assign learning plans / courses
        • Assigning learners to a learning plan
        • Remove a learner from a learning plan
        • Enrolling learners in courses
      • Reports
        • Overview of your reports
        • Calling up a preview of a report
        • Download a report as a CSV or Excel file
      • Switch to the 3-levels system
        • What is the 3-levels system?
        • What are the advantages of switching to the 3-levels system?
        • What is the impact of the switch to the 3-levels system?
        • How do I switch to the new 3-levels system learning concept?
        • Where can I find the courses purchased as add-on packages in the new 3-levels system?
        • hat happens after the switch to the 3-levels system with the still existing and the individual learning plans?
        • Where can I find the certificates I have acquired so far?
      • Frequently asked questions from power users
        • How often do the courses on the platform have updates?
        • A learner has not received a login email. What can I do?
        • I would like to find out which employees have never logged into the Learning Management System. Where can I find this information?
        • How do I know which and how many courses have been completed by learners?
        • What are Awareness Booster courses?
        • What happens after the switch to the 3-levels system with the still existing and the individual learning plans?
        • Learners were switched to the new 3-levels system learning concept, where can they find their previous certificates?
        • Where can I find the courses purchased as add-on packages in the new 3-levels system?
  • Awareness
  • Instructions and frequently asked questions for administrators
  • Frequently asked questions from power users

G DATA Security Awareness Trainings

Frequently asked questions

  • How often do the courses on the platform have updates?

  • A learner has not received a login email. What can I do?

  • I would like to find out which employees have never logged into the Learning Management System. Where can I find this information?

  • How do I know which and how many courses have been completed by learners?

  • What are Awareness Booster courses?

  • Learners have been moved to the new 3-levels system learning plan, where can they find their previous learning plans?

  • Learners were switched to the new 3-levels system learning concept, where can they find their previous certificates?

  • Where can I find the courses purchased as add-on packages in the new 3-levels system?

Where can I find the certificates I have acquired so far? How often do the courses on the platform have updates?

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